01 Information We Collect

When you visit our store, place an order, or communicate with our support team, we collect the necessary personal details to process transactions, fulfill deliveries, and provide customer support:

• Order & Contact Data: Your name, billing address, shipping address, email address, phone number, and footwear sizing preferences.
• Payment Details: Encrypted transaction identifiers and card token data handled directly by our certified third-party payment gateways (such as PayPal, Visa, MasterCard). We never store raw credit card numbers or security CVV codes on our servers.
• Device & Browsing Data: Your IP address, browser type, operating system, time zone, referring URLs, and interaction patterns within our online store.

02 How We Use Your Information

We utilize the collected information strictly for legitimate commercial and fulfillment purposes:

03 Third-Party Service Providers

We do not sell, rent, or trade your personal data to third parties for marketing purposes. We share your information only with trusted third-party partners strictly necessary to operate our boutique:

• E-Commerce Infrastructure: SaaS store platform hosting, product catalog database services, and technical maintenance.
• Logistics & Couriers: International shipping couriers and regional postal services (e.g., USPS, Canada Post, Royal Mail) to deliver your boxed footwear.
• Payment Processors: Compliant, PCI-DSS certified payment processors to securely handle authorizations and refunds.
• Analytics & Security: Analytics tools used to evaluate store performance, uptime, and cyber defense.

04 Cookies & Tracking Technologies

We use cookies and similar tracking identifiers to remember items in your shopping bag, preserve your login session, and understand how you interact with our pages.

You have the option to disable cookies via your browser settings. However, please note that disabling essential cookies may impact certain storefront functionalities, such as cart persistence and checkout processing.

05 Data Security & Retention

We employ industry-standard 256-bit Secure Sockets Layer (SSL) encryption to safeguard your data during online checkout and transmission.

When you place an order for footwear through Lady Outfit Hub, we retain your basic order records for legal, accounting, tax, and warranty verification purposes unless and until you request the deletion of your personal data.

06 Your Rights (GDPR & CCPA Compliant)

Depending on your country or state of residence (such as the European Economic Area or California), you are entitled to specific rights regarding your personal information:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request the update or correction of incomplete or outdated personal data.
• Right to Erasure: You may request the deletion of your personal records, subject to legal recordkeeping obligations.
• Right to Opt-Out: You may unsubscribe from marketing email communications at any time by clicking the "Unsubscribe" link in the footer of our emails.

To exercise any of these rights, please contact our privacy compliance team at support@ladyoutfithub.com.

07 Protection of Minors

Our footwear storefront is directed to adults and is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe your child has submitted personal details without parental consent, please contact us immediately to remove the records.

08 Updates to This Privacy Policy

We may periodically revise this Privacy Policy to reflect updates to our operational practices, courier integrations, or relevant legal requirements. Any modifications will be posted directly to this page with an updated "Last Updated" date.